1.2 This Policy does not apply to the collection, use, and disclosure of Personal Information by third parties, where Tolmar Canada does not have any control over the collection of Personal Information or over their respective privacy practices.
1.3 By “Personal Information” we mean any information collected, used by or on behalf of Tolmar Canada enabling it to directly or indirectly identify an individual. Personal Information may include but is not limited to the first name, last name, address, telephone number, date of birth, email address, Internet protocol (IP) address used to connect your computer to the Internet, and health-related information.
2.12 If you do not consent, please do not provide your Personal Information or, where applicable, exercise the opt-in or opt-out options offered. Subject to legal and contractual requirements and reasonable notice, you may refuse to consent to our collection, use and disclosure of your personal information or you may withdraw your consent to our further collection, use and disclosure of your personal information by sending a written request to Tolmar Canada’s Privacy Officer at the address below.
3.1 Tolmar Canada may collect the following types of Personal Information:
3.2 Personal Information may be collected in the following manner:
3.2.1 information provided by you:
3.2.2 information provided by one of your healthcare professionals or member of your entourage regarding an adverse experience in relation to one of our products, further to your consent;
3.2.3 information derived from public sources or provided by service providers which information services are governed by separate rules of protection of Personal Information;
3.2.4 Web Logs
Tolmar Canada websites may also automatically collect and store web log information relating to your computer and your visit, such as the name of the domain and host from which you access the Internet; the Internet address of the website from which you linked to a Tolmar Canada website; the date and time you accessed a Tolmar Canada website, how long you spent and which pages you visited; your computer's operating system and browser software; and your Internet protocol (IP) address. An IP address is a number assigned to your computer by your Internet Service Provider so you can access the Internet. This number may change each time you connect to the internet (“dynamic IP address”) or it may remain constant (“static IP address”). If you have an IP address, it is possible that this address could be used in combination with other information to identify you.
3.2.5 Google Analytics and its advertising features
Among the features of Google Analytics Advertising Features, we have implemented the following features:
3.3 As the case may be, the collection of Personal Information may be governed by a disclosure document requiring your acceptance.
3.4 In the case of a clinical trial or research the collection of Personal Information will always require an explicit consent in compliance with the applicable laws, regulations and guidelines and the collection, use and disclosure of such Personal Information will be governed by the terms provided for in the consent.
4.1 Personal Information may be collected and used for the following purposes:
4.2 Information may be consolidated and aggregated in an anonymous manner in order to generate statistics in relation to our products, services, websites, online resources, mobile devices, applications or tools or for reporting purposes to government authorities.
4.3 Any other collection and use of your Personal Information will be solely for the purposes disclosed to you at the time of collection, with your consent and as permitted or required by laws and regulations. Only the Personal Information necessary to fulfill the intended purposes is collected.
5.1 We do not disclose Personal Information except as described herein unless otherwise authorized and required by applicable law or relevant Court proceedings. Where Personal Information is disclosed, only the Personal Information necessary to fulfill the intended purposes is disclosed.
5.2 Personal Information about you will be accessible only to authorized employees of Tolmar Canada and/or of its affiliates who need to have access to the Personal Information in order to perform their duties in relation to the purposes.
5.4 Your Personal Information may be consolidated, aggregated and rendered anonymous for internal research or reporting to governmental authorities purposes and disclosed to third parties as such (i.e. in an unidentifiable manner).
5.6 We reserve the right to transfer any Personal Information we have about you in connection with the sale or transfer of all or a portion of our business or assets or rights relating thereto. In such cases, we will use our best efforts to obtain guarantees that your Personal Information will continue to be protected as per the applicable Canadian personal information and privacy laws and regulations.
Tolmar Canada will only retain Personal Information as long as needed to fulfill the relevant purposes. The Personal Information will be held primarily in an electronic database. The file containing your Personal Information will be made available to the authorized employees, third-party service providers of Tolmar Canada and/or its affiliates who need to access the information in connection with the purposes.
We maintain appropriate administrative, technical and physical safeguards and use appropriate commercially reasonable efforts to protect Personal Information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and all other unlawful forms of processing of the Personal Information in our possession.
8.1 You have certain rights to access and rectify your Personal Information.
8.2 If you wish to request access to, or correction of, your Personal Information that we have in our custody or control, please make your request in writing to our Privacy Officer at the address below. If the Personal Information collected is incorrect, inaccurate or outdated, we will correct such information within a reasonable period of time. We may need to verify your identity before searching for or providing you with Personal Information. In some circumstances, we may not provide access to your Personal Information, for example, if it contains the Personal Information of other persons, if it constitutes confidential commercial information, if it is protected by solicitor-client privilege, or if it is otherwise not properly the subject of an access request.
8.3 Tolmar Canada respects and observes the provisions set forth in the Personal Information Protection and Electronic Documents Act (the “Act”) and any other applicable Canadian federal or provincial legislation regulating the protection of personal information in the private sector. To the extent there is additional protection afforded to an individual pursuant to the Act or any such other applicable privacy legislation, and same is not set forth herein, Tolmar Canada agrees to take such measures to give full effect to such additional protection.
9. Contacting Us
Tolmar Pharmaceuticals Canada, Inc.
Toronto Airport Corporate Centre
2425 Matheson Boulevard East, 8th Floor
Mississauga ON L4W 5K4
Or call1-844-9TOLMAR (1-844-986-5627)